International Phone Number Availability

We offer a variety of phone numbers to use globally which are listed below. These phone numbers are either generally available (GA) or in Beta. Some may require a physical address on file for usage. Country Status Number Type Domestic SMS Enabled Global SMS Enabled Address Requirements Australia GA Mobile Yes Yes No Austria GA […]

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Text Messaging Limitations in India

Text messages sent from our system into India as a response are categorized as “Promotional” by default and carry the following limitations below. People on the Do Not Call Registry will Not Receive Texts If you notice that people from india that send you texts are not receiving responses from our system, they could be […]

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Text Messaging Outside of the United States

There are some limitations to be aware of when using text messaging features outside of the United States. Below are some points to be aware of as well as our recommendations to ensure smooth usage. Short Code Number Usage If you are using a shared short code (i.e. 555555) from eGo Connect or your own […]

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Creating a Webhook in Braintree

To register recurring payments in eGo Connect, you’ll need to create a webhook in your Braintree account. To do this, proceed with the following steps. Navigate to the eGo Connect Settings section. Click on the Payment Gateway icon. Proceed with the following steps outlined in the video below. If you would like any assistance with […]

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Setting Up General Gateway Information

To accept payments in eGo Connect, you must first connect to your Braintree account. To do this, proceed with the following steps. Navigate to the eGo Connect Settings section. Click on the Payment Gateway icon. Proceed with the following steps outlined in the video below. If you would like any assistance with this, we would […]

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Setting Up a Plan in Braintree

In order to enable recurring payments in eGo Connect, you must create a plan in your Braintree control panel with an ID of “ego_recurring”. To do this, proceed with the following steps. Navigate to the eGo Connect Settings section. Click on the Payment Gateway icon. Proceed with the following steps outlined in the video below. […]

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Long Codes vs. Short Codes & What you Need to Know

Dedicated & Shared Short Codes We offer our customers the ability to setup a dedicated 6 Digit Number (Short Code) with their accounts. Short codes have several benefits in that they have a higher throughput (100 messages per second) to transmit more messages simultaneously and are not subject to carrier filters. The downside however is […]

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